Application Support Analyst - Dudley in Dudley, West Midlands, UK

Employer: Chapman Tate Associates

Location: Dudley, West Midlands, UK


Salary: £22,000 - £26,000 per annum

SQL, Application Support, VB, VB.NET, 2nd-Line Support, IT Support, Software Development, Systems Support, Customer Support

Chapman Tate Associates seeks an Application Support Analyst to join this established Software Provider of Workforce Management (WFM) Software within their Dudley based offices. The successful candidate will be joining a vibrant, out-going and fun team, who collaborate to come with innovative solutions for their diverse customer base.

The ideal candidate will come from a Development/Application support background within a 2nd-Line Support capacity.

If you have worked for a Solutions Provider, Software or an IT Based Consultancy, then this will be highly advantageous to your application.

The role will include the following:

-2nd-Line support

-You will be working on an innovative, cloud-cloud based WFM software platform.

-You will work in a close-knit team of analysts, designers and developers.

-You will be presenting new ideas for system improvements.

-You will be testing software in controlled, real situations before going live.

-You will provide daily and weekly feedback on how application support is being provided to worldwide clients.

-You will provide support for leading organisation post live

Traits that the role will involve:

-You're highly skilled and willing to learn new skills.

-You’re responsible, self-motivated and driven to become better a better developer.

-You’re a team-player and enjoy working collaboratively

-You can use your initiative to look for the best solution for the customers.

Technically you will have experience around the following:

-Good SQL knowledge

-Strong technical background

-Web application support experience

-Competent in documenting technical issues

-Planning software release deployments

Nice to have for the role:

-MVC, Javascript, JQuery, XML, HTML, VB.Net, SQL, C#,

-Knowledge of Microsoft .Net

If this role sounds like you please get your updated CV in for consideration. My client is looking for a quick turnaround.

Areas considered: Dudley, Wolverhampton, Sutton Coldfield, Halesowen, Rowley Regis, Tettenhall, Sedgley, Oldbury, Smethwick, Birmingham

Required Skills:

.NET Application Support IT Development SQL 2nd Line

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