Assistant Manager / Deputy Manager - Books, Cards, Gifts & more in Borehamwood, Hertfordshire, UK

Employer: The Retail Agency

Location: Borehamwood, Hertfordshire, UK


Salary: £17,000 - £21,000 per annum

Vacancy - Assistant Manager

Location - Borehamwood - BRAND NEW STORE OPENING

Product - Books, art and craft materials, gifts, toys, games, DVDs, cards and stationery

Company - One of the fastest growing, fast paced, retailers in the UK

Salary - £19,570 - £20,600

Benefits - 20% discount

Your role:
Be fully responsible for supporting the Store Manager in the running of your store, by driving performance and results, maximising sales, following Company standards and effectively leading the store team to ensure the delivery of the Company brand values to every customer.

Commercial Responsibilities:

  • To achieve sales budgets or forecasts.
  • Ensure execution across the area of:
    Store layouts, Windows, Pricing/Promotions and Product presentation/Merchandising standards
  • Advise Retail Area Manager of competitive behaviour.
  • Advise on local marketing initiatives.
  • Advise Retail Area Manager of customer profile of store.

People Responsibilities:

  • Recruit, train, manage & develop store team, through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
  • Promote a challenging, focused & professional environment.

Financial Responsibilities:

  • To achieve profit budgets relating to the accountable contribution elements of the Profit & Loss accounts.
  • Manage budgets set by Retail Store Managers
  • Manage shrinkage, stock loss and stock levels
  • Secure company assets at all times.


  • Ensure strict compliance on policies and procedures at all times.
  • Instil excellence in customer service.
  • Ensure house keeping, repairs and safety is maintained.


  • To act as key link for all communication between Retail Store Manager, Store Staff and Team.

Skills and Experience Required:

  • Previous fast paced retail experience at Store Manager level or Assistant Manager in a larger turnover store.
  • Engaging personality
  • Results driven
  • Confident
  • Committed to the business
Required Skills:

Customer Service Retail Fast Paced Environment Assistant Manager