Concierge in Stockton-on-Tees, Cleveland, UK

Employer: Sanctuary Supported Living

Location: Stockton-on-Tees, Cleveland, UK

Hours:

Salary: £8.30 - £8.74 per hour

Concierge – Part Time

Norton Road, Stockton on Tees

£8.30 per hour (rising to £8.74 after 12 months, subject to satisfactory performance)

30 hours a week

We are seeking a Concierge to make a real difference to the lives of our residents. Our services in Stockton support young people leaving the care service, families and individuals who are homeless. If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team. As Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

The role of Concierge will include:

  • Preparing communal areas for clients, including kitchens and bathroom and ensuring that the security of service users is maintained
  • Responding positively to customer requests and queries, efficiently offering solutions or recommendations
  • Completing concierge check lists, feeding back information and completing incident reports if required
  • Developing and delivering effective administrative procedures

Skills and experiences:

  • Previous experience of working within a similar role is required
  • Some experience of supervising staff would be advantageous
  • Basic Health and Safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs and families fleeing domestic abuse.

Ready to Join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching contributions from Sanctuary up to set limits
  • 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours per week

Read the full job profile here

Closing Date:  19 December 2018

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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