Customer Service Administrator Immediate start - temp to perm in Bury St. Edmunds, Suffolk, UK

Employer: Hales Group Limited

Location: Bury St. Edmunds, Suffolk, UK


Salary: £16,500 per annum

Customer Service Administrator (Temp to Perm)

£16,500 per annum

As part of our client's continued growth they now have an exciting new opportunity to appoint a Customer Service Administrator at their office near Bury St Edmunds.

Applicants should have a confident telephone manner and be able to demonstrate excellent organisational skills. The role will involve taking incoming telephone calls and arranging repair work:

  • Providing a consistently high level of customer service
  • Answering calls within a timely manner and accurately gathering information
  • Processing information, by entering on to database and various systems
  • Extracting information required for reports
  • Ensuring all company processes and procedures are adhered to

The successful candidate will ideally have previous customer service experience. You will be a responsible, committed and reliable individual with a pro-active/can-do attitude towards all aspects of work. You must be computer literate – knowledge of Microsoft Office (Access, Excel and Outlook) is desirable. The role requires the ability to communicate and record information clearly and concisely.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.

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