Customer Service Advisor in Leeds, West Yorkshire, UK

Employer: CLD Recruitment (Leeds) Ltd

Location: Leeds, West Yorkshire, UK

Hours:

Salary: £13,065 - £15,269 per annum

Customer Service Advisor £13,500 - £15,000

Do you have excellent customer service skills? Are you looking to get out of retail?

If so... I am looking to recruit Customer Service Advisors to work for a professional organisation based in the centre of Leeds, working Monday to Friday, 9am until 5.30pm with occassional evening and weekend hours - no previous office experience is required just excellent customer service skills!

You will be required to provide high quality customer service within a contact centre environment, full training is provided.

KEY RESPONSIBILITIES;

Liasing with institutional lenders, estate agents, brokers and legal firms in relation to conveyancing applications.
Liaise with customers throughout the conveyancing process.
Dealing with new instructions, opening cases and making welcome calls to customers.
Liaise with legal teams to ensure all service levels are met.
Manage pipeline of abeyance matters.
Input of data onto the computerised system.

Personal Qualities

Excellent communication and customer service skills.
Ability to meet tight deadlines and targets & work under pressure.
Good data input skills.
Good team player, but, also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Previous customer service experience.

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Required Skills:

Call Centre Retail Customer Service Advisor

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