Customer Service Advisor - Banking in Leeds, West Yorkshire, UK

Employer: Capita Customer Management

Location: Leeds, West Yorkshire, UK


Salary: £17,035 - £18,008 per annum

Customer Advisor - Banking
Hours: Choose from one of 12 fixed shift options and to work either a 35hr or 37hr week.
Salary: £17,035 (35hr/week) - £18,008 (37hr/week).

You take pride in helping people. You always have.
You pick up the phone. You ask questions. You start conversations.
You know every customer is different.
You spend time with them. Building their trust. Understanding their needs.
You might be talking Winston through his credit card options.
You could be helping activate Jon's card and run through some FAQs.
You may well be referring Maria to the right department, ensuring she gets the advice she needs.
You're always helping, and learning. Every day. With every call.
You share what you know. You mentor others. You keep growing.
You bring your true self to work. You're adaptable, but you're still you.
You're proud of how far you've come. And so is your team.
You're always eager for more. There's room to progress. You know you can do it.
You wish you'd found this job sooner. You're glad you applied. You've never looked back.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do. We also give you 22 days holiday (plus bank holidays), a company matched pension scheme, private health care, company life assurance and access to a variety of voluntary benefit options.


We'd love to find out more about you and whether you'd be a good fit for the role. Apply today.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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