Customer Service Advisor (Insurance) in Exeter, Devon, UK

Employer: Cathedral Appointments Ltd

Location: Exeter, Devon, UK


Salary: Salary negotiable

Cathedral Appointments are recruiting for an experienced customer service professional within the insurance sector for a well-respected and rapidly growing business based in Exeter. The successful candidate will be providing a quality service to all customers, ensuring that all enquiries are dealt with professionally and according to the company values.

Customer Service Advisor (Insurance) duties include:

  • Provide advice and recommendations to clients to meet their protection requirements
  • Update clients and where necessary introducer at each stage of the process
  • Liaise with Insurers on exchange to ensure protection products commence as agreed with client
  • Liaise with clients as and when necessary regarding issues raised by the provider
  • Understand the ethos, brand values and reputation of the business and work accordingly at all times

Customer Service Advisor (Insurance) requirements include:

  • Previous office based customer service experience is essential, ideally within insurance
  • Excellent telephone manner
  • Organisation and team player
  • Good understanding of Microsoft Office

In return for the above the successful candidate will receive a competitive salary and discretionary bonuses. This role would suit someone who has previously worked within insurance and is now looking to join a small but growing team with a focus on providing a quality service. If this sounds like you then please apply now!

Keywords: Customer Service Advisor, Insurance Advisor, Insurance, administration, customer service jobs, administration jobs, Exeter jobs, Devon jobs, permanent jobs.

Due to high levels of applications we are unable to respond to everyone. Therefore, if you have not received a response within 3 working days please deem your application unsuccessful.

Cathedral Appointments Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Privacy Policy which can be found on our website. Please be advised that if unsuccessful for this role we may hold your details on our database for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please contact us.

Required Skills:

Customer Service Financial Services Insurance Telephone Manner

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