Immediate start !
A global organisation with corporate offices based in Hatfield focused on providing outstanding customer service to retain and grow the current client base, is hiring! A great opportunity to join a growing company with great benefits and training.
Working in the busy contact center your duties will include:
* Receiving inbound calls from clients
* Logging all information accurately on the internal systems
* Following up queries where required ensuring best customer experience at all times
* Co-ordinating with multiple internal departments to ensure the best outcome for the customer
* Diagnosing faults where possible to ensure the quickest resolution as possible
The ideal candidate will be:
* A confident communicator - Written and Verbal
* A team player
* Able to manage and prioritise own workload
* Self motivated with a passion for fantastic customer service
In return they offer a competitive benefits package and a supportive career development structure.
Reed Specialist Recruitment Limited is an employment agency and employment business