Customer Service Agent in Hatfield, Hertfordshire, UK

Employer: Reed

Location: Hatfield, Hertfordshire, UK


Salary: £19,000 - £20,000 per annum

Immediate start !

A global organisation with corporate offices based in Hatfield focused on providing outstanding customer service to retain and grow the current client base, is hiring! A great opportunity to join a growing company with great benefits and training.

Working in the busy contact center your duties will include:

*  Receiving inbound calls from clients 
*  Logging all information accurately on the internal systems
*  Following up queries where required ensuring best customer experience at all times
*  Co-ordinating with multiple internal departments to ensure the best outcome for the customer
*  Diagnosing faults where possible to ensure the quickest resolution as possible

The ideal candidate will be:

*  A confident communicator - Written and Verbal
*  A team player 
*  Able to manage and prioritise own workload
*  Self motivated with a passion for fantastic customer service

In return they offer a competitive benefits package and a supportive career development structure.

Reed Specialist Recruitment Limited is an employment agency and employment business