Customer Service Agent in Tilehurst, Berkshire, UK

Employer: Northgate

Location: Tilehurst, Berkshire, UK


Salary: £18,000 - £23,000 per annum

Ambitious, dependable and customer-focused. That’s Northgate in a nutshell. And if you’ve got the same kind of approach and enjoy rolling up your sleeves and getting stuck in, you could play a huge part in our future too. We’re the vehicle hire market leaders by fleet size in the UK and Spain. With over 60 vehicle hire sites and around 3,000 employees across the group we’re continuing to grow year on year.

You’ll be the kind of person who loves to be busy and part of a fast-paced team. Day to day, you’ll be talking to our rental customers all day long both face to face and over the phone.

You’ll know how to turn enquiries into reservations by your proactive approach and your excellent customer service skills.

You’ll need some experience in a customer service environment and a full clean driving license. You’ll be IT literate too and any previous vehicle rental or motor industry experience would be a distinct advantage. You’ll be flexible enough to work Saturday mornings when required and to adapt to an environment where no two days are the same.

If you also have a great telephone manner and a can-do attitude we want to hear from you.

We’re offering a competitive salary, 23 days holiday plus 1 day birthday holiday and company pension.

Really want to know what its like to be a Customer Service Agent at Northgate? Then check out the Northgate Careers YouTube channel.

Northgate is committed to equality in the workplace and is an equal opportunities employer.

Required Skills:

Customer Satisfaction Customer Service Telephone Manner Hire Purchase

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