Customer Service Assistant (Bingo Club) - Spalding in Spalding, Lincolnshire, UK

Employer: Majestic Bingo Limited

Location: Spalding, Lincolnshire, UK

Hours:

Salary: £7.83 per hour

We are currently recruiting for a talented customer service assistant to work at our highly successful Regent Bingo Club in Spalding, primarily on Saturdays only. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards.

Responsibilities:

  • Meeting and greeting Customers
  • Providing help and assistance to customers
  • Selling Bingo Books/packages
  • Giving change
  • Serving/preparing food and beverages
  • Providing customer service on the bingo hall floor
  • Ensuring all fruit machines are kept clean and presentable
  • A willingness to call bingo once you have been fully trained in this area
  • Any other duties to support the smooth running of the Club

Skills & Experience:

  • Customer service experience (ideally in bingo or in the hospitality/entertainment industry)
  • Experience of working with food and beverages
  • Good communication skills
  • Cash handling experience
  • A good work ethos:
  • Are you happy to help out and go the extra mile
  • Punctual
  • Hard working
  • And have a smart appearance

Working Hours:

This is a permanent part time position, expected to work around 8 hours per week (usually on a Saturday), with a rate of pay of £7.83 per hour plus double pay if you work on a designated bank holiday day.

Hours of operation are from 10am to 11pm 7 days per week and work patterns may include other shifts on afternoons, evenings and weekends.

Benefits:

  • Double pay if you work on a designated bank holiday day
  • Free staff uniform
  • Discounts on staff meals
  • Contributory Corporate Health Cash Plan

Important requirement:

The position is covered by a Genuine Occupational Qualification of a minimum age restriction of 18 due to the Gambling Commission rules on employment of anyone under this age. All applicants must therefore be over the age of 18 to apply.

About us:

Majestic Bingo Limited is the 3rd largest operator of retail Bingo, currently having 16 clubs across the UK.

The Majestic experience is all about ensuring our customers have a great time from walking through our doors to leaving, and feel they have been entertained and looked after - it’s about the personal touch! Majestic Bingo utilise the latest technology in entertainment and we tailor this to our individual clubs. We offer our customers lots of fun but with a truly local flavour.

If we decide to progress your application further, we will be in contact direct to arrange an interview.

Required Skills:

Bingo Customer Service Food Service Hospitality Cash Handling Experience

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