Customer Service Coordinator in Royston, Hertfordshire, UK

Employer: Lawrence Dean Recruitment Ltd

Location: Royston, Hertfordshire, UK

Hours:

Salary: £19,000 - £22,000 per annum

Looking to work within an industry you can be passionate about? Do you want to play a key role in a market leading business who operate with entrepreneurial flair?

We have an immediate opportunity for a customer focussed individual who prides themselves on exceptional service delivery. Previous experience within FMCG, export or logistics would be advantageous.

Customer Care Coordinator (6-9 month FTC) - Job Overview
The purpose of this role is to work towards building long term successful relationships with external customers and teams through a positive, professional and proactive work ethos ensuring the customer receives the highest standards of service at all times

Duties include:
• Ensure orders are placed accurately onto the MRP system
• Manage customer queries from receipt through to resolution
• Communicate with Accounts Receivable to ensure customer accounts are efficiently dealt with
• Manage and maintain the customer care generic email addresses
• Communicate with internal departments to ensure customer orders are dealt and delivered in a timely manner

Customer Care Coordinator (6-9 month FTC) - Skills and Experience Required

As Customer Care Coordinator, you will have:
• Previous office experience in a customer service environment
• Educated to GCSE Maths and English
• Strong communication skills, written and verbal
• A positive proactive and can-do attitude

Customer Care Coordinator (6-9 month FTC) - Benefits Offered
• £19,000 - £22,000 per annum
• 9am - 5.30pm Monday to Friday
• 25 days holiday entitlement

Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business

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