Customer Service Executive Days in Horsham, West Sussex, UK

Employer: Pier Recruitment Ltd

Location: Horsham, West Sussex, UK


Salary: £20,000 - £21,000 per annum

Customer Service Executive (Day Shift)
Location: Horsham (Due to location you will need your own transport)
Salary: £20k-£21k DOE with a £3k day shift allowance
Hours: 4 days on - 4 days off 7am-7pm

I have great pleasure in supporting our client in the recruitment of their Customer Service Executive that is needed in the day shift team.


* Managing the quotations of customer requests for quotes
* Customer order management
* Customer credit control assessment
* Processing the orders through the CRM
* Exchange order management
* Communicating with customers and vendors
* Liaising with other team members to facilitate the arrivals of deliveries on time
* Ensuring the terms of agreements have been executed
* Quoting in accordance with company policies and procedures

The right candidate will have the following skills and experience:

* Proven customer services experience within an office environment
* Highly customer focused
* Confident communicator with excellent negotiation skills
* Proven background within account management or order processing
* Fantastic attention to detail
* Ability to multi-task and problem solve
* Great IT skills

This is a great opportunity to join a highly reputable organisation that offers a friendly working environment. For more information on this role please contact Sarah Nicholas on or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Required Skills:

Sales Support Customer Service Advisor Inbound customer service Outbound customer service

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