Data Entry Clerk- FTC in Birmingham, West Midlands, UK

Employer: Capita

Location: Birmingham, West Midlands, UK


Salary: £16,000 - £17,000 per annum

Becoming a Data Entry Clerk (FTC) with Capita PIP (Personal Independence Payments):

Working as a Data Entry Clerk, you will have the opportunity to work with an innovative team who play a key role in the DWP Personal Independence Payments process. You will achieve a high standard of accuracy when processing documents, required for payment in accordance with DWP and Capita guidelines.

This is a 3-month fixed-term contract, with potential to go permanent.

What you will do:

  • You will accurately code and process high volumes of payments for medical records received
  • Respond in a professional and timely manner to all queries from either internal or external sources received by telephone or E-mail
  • Raise invoices/ credit notes as necessary
  • Gain a full understanding of all processes to provide an accurate response to all queries
  • Notifying potential issues within the process to the line manager
  • Other adhoc duties to cover and support other team members

Experience you need to apply:

  • You will have previous experience in data entry, preferable high volume
  • Be a great team player and adaptable
  • A high level of accuracy and attention to detail
  • Flexible and open to change
  • Excellent verbal and written skills
  • Great communication and IT skills

About Capita PIP

We carry out Personal Independence Payment assessments on behalf of the Department for Work and Pensions (DWP) in Wales and the Midlands, and the Department for Communities (DfC) in Northern Ireland - and we're searching for Data Entry Clerks to join the team in Birmingham. Are you ready to step up to the challenge?

Capita Plc are the UK's leading provider of business process management and integrated professional support service solutions. You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

For the duration of your contract, we will work with you to make sure you can perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we will give you a holiday allowance and access to the company pensions scheme (dependant on your length of service). At our Fort Dunlop office, you will also benefit from state of the art facilities, as well as on site subsidised restaurants and open roof top break out areas for those sunny lunch times.

You will also have access to a wealth of internal opportunities that could open the door to continuing your career with Capita.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact Kirk Higgins on for guidance

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Required Skills:

PIP admin medical administration data entry office payments

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