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40 Hours a Week
12:30-21:00 - Monday - Thursday
08:30-17:00 - Friday
32 Holidays per year
Up to 3% contributory workplace pension scheme
Staff discounted products
-Answering incoming calls and messages, recording information and resolving the customer enquiries.
-Offering pre-sales product advice and basic technical troubleshooting. Technical training will be provided.
-Making outgoing calls to customers to update them on the status of their order, delivery or to offer any further guidance
-Managing orders awaiting stock, ensuring the customer is kept informed
-Realising and taking opportunities to up-sell products and delivery options.
-Managing customer complaints through to resolution to the customer’s satisfaction
£19,000 - £23,000 per annum
E-Personnel Recruitment Ltd
£8.65 per hour
Calluna Recruitment Limited