French Customer Service Advisor in Wokingham, Berkshire, UK

Employer: Mulberry Recruitment

Location: Wokingham, Berkshire, UK

Hours:

Salary: £11.00 per hour

French Customer Service Advisor

Location: Wokingham

Salary: £11 per hour

Hours/Days: Monday to Friday 8am - 4pm

Our client based in Wokingham is looking to recruit a French Customer Service Advisor
The successful candidate will have exceptional communications skills and be able to build rapport over the phone

The Customer Service Advisor will be speaking to French and English customers so must be advanced in both languages.


Daily Duties

Providing Product information and support to retailers and consumers
Order Processing from faxed, scanned, emailed and telephone orders
Dealing with any daily enquiries, providing support and relevant information
Handling after-sales and returns claims and processing orders to provide replacements
Deal with issues and problem escalations to Managers
Any other duties as deemed reasonable by Customer Service Manager

Skills
Ability to work in a fast-paced environment
Work well under pressure and to tight deadlines
Able to use own initiative and work as part of a team
Customer focused
Confident nature
Strong IT skills
Good organisational skills
Methodical
Excellent communicator
Keen eye for detail

Required Skills:

Communications Customer Service English French

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