Functional Analyst- ECommerce/Hybris in Buffalo, NY

Employer: New Era Cap

Location: Buffalo, NY

Type: Full Time

About Us:

New Era employees are masters of their craft. We are innovators, architects of culture, experts and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Every day at New Era is a new experience because we are redefining what it is to be a lifestyle brand. Over ninety years ago, one man embarked on a journey that would revolutionize fashion. Four generations later, under the leadership of his great-great grandson, we’re continuing to evolve his vision.

We require top notch talent to propel our business forward. New Era’s expansion and rapid growth speaks to our success. We set the bar high, continuously surpass it, and have fun doing it.

New Era products have been worn by some of the world’s greatest athletes, entertainers and artists throughout history. Our apparel, accessories and iconic headwear give people the tools to express themselves.

This family owned business was built on the hard work and dedication of our employees. The creativity, innovation, and passion our teams of people around the globe bring every day have made New Era what it is today.

POSITION SUMMARY Responsible for day-to-day production support, maintenance activities and new development for our ecommerce system operating on a Hybris platform. Also, responsible for process analysis, business requirements gathering, impact analysis and solution implementations. Proven ability to work well with internal and external business partners is a must. The successful candidate must have excellent communication and written skills and demonstrated senior-level systems analysis experience along with strong analytical and troubleshooting skills.

Key Responsibilities

  • Collaborate with the business to define requirements; create technical design and architectural documents for implementation.
  • Effectively communicate to the appropriate audience and build consensus around the recommended solutions
  • Work with Project Management team to analyze, build, test and implement solutions in a timely manner
  • Collaborate with Service Operations team and contribute to ensure continuous business operations
  • Proactively identify business and system improvements, make recommendations, take ownership and bring those initiatives to successful implementation
  • Provide training and knowledge transfer to others in order to achieve department goals
  • Other duties as assigned

Knowledge, Skills, Abilities, Behaviors

  • Strong working knowledge of enterprise commerce software (SAP Hybris experience ideal)
  • Excellent skills for requirements gathering, solution design, hands-on build, implementation and troubleshooting
  • Ability to work as an individual or in a team environment to develop solutions
  • Strong communication skills which include: ability to convey complex technical concepts to company stakeholders in an easy-to-understand manner, both verbally and written; active listening skills to gather key information from internal and external partners
  • Agile Methodology
  • Leadership skills: proactively identify opportunities, make recommendations and own initiatives
  • Ability to build consensus without authority
  • Sound time management skills with the ability to multi-task, and handle multiple projects/tasks concurrently
  • Proficient in MS Office – Word, Excel, PowerPoint and Outlook

Education and Experience

  • Experience defining systems strategy, developing systems requirements, prototyping, testing, training, defining support procedures and implementing business solutions
  • 3+ years in Java
  • Java 8 or later
  • Spring Framework: Spring Core, Spring MVC, Spring Integration, Spring Security
  • J2EE Web Container: Tomcat
  • J2EE Web: JSP
  • Experience working with web services: RESTfull, SOAP
  • Basic knowledge of: HTML 5, CSS 3, JavaScript
  • Basic skills in SQL

Master’s degree in IT or Business plus 5 years of Information Technology experience OR Bachelor’s degree in IT or Business plus 10 years of Information Technology experience


  • Project based; up to 5% domestic or international