Head of Digital in London, South East England, UK

Employer: Rethink Recruitment

Location: London, South East England, UK


Salary: £100,000 - £120,000 per annum

Head of Digital- London- £110-£120K

As Head of Digital you will be accountable for the development, management, and execution of all the organisation's digital activities, both directly and indirectly. This is a fantastic new opportunity within an exciting Telco brand.

Within the role you will be responsible for

  • Development, delivery and continuous improvement of the digital presence online, including websites, mobile app(s), and social media sites, across all countries and languages.
  • Partner management for delivery of all aspects of the digital customer experience, including - but not limited to - websites, mobile app(s), social media interaction, online sales, and online care and engagement.
  • Accountable for the design, development and delivery of the differentiated UX / UI across all digital channels.
  • Responsible to consult and advise digital media activities for all campaigns and ongoing activities.
  • Responsible for delivery of social media capabilities.
  • Identification and management of all digital tools for internal and external digital management, across all platforms and countries.
  • Maintaining brand and positioning alignment between and across all digital platforms
  • Monitoring, testing, and constant refinement of the digital experience across all platforms and countries.

This role will require you to ensure a "digital first" culture and mentality within the organisation.

Your experience will be vast in the digital space and will include

  • Digital experience in online sales, CEx, UX / UI, and online care.
  • Managing social channels (both paid and organic) for successful customer engagement.
  • Influencer marketing.
  • Experience of managing external digital partners for content, development, tools, training.
  • Extensive knowledge of digital media approaches.
  • Extensive experience with digital tools and testing methodologies.

Please apply to be considered for this role

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