Home Insurance Paralegal in Manchester, Lancashire, UK

Employer: WilsonHCG-EMEA

Location: Manchester, Lancashire, UK


Salary: Salary negotiable

**Please note applications from candidates with no experience of working within an insurance role will not be considered**

A Paralegal with some relevant experience is required to join the Subrogated Recovery team
based at a client site in Manchester city centre. The successful candidate will be based in the
Household All Perils sub-team at RSA, handling claims involving property damage caused by
escapes of water, fires, fallen trees etc. Therefore, we are ideally seeking applications from
candidates with experience of dealing with property damage claims.

We will consider candidates with experience of working in house with an insurer or from private
practice. Candidates will have the ability to work well within a team, be confident working on
their own caseload and liaising closely with more senior fee earners, and have strong
organisational skills.

a. Responsible to: Line manager.
b. Liaison with: Employees at all levels within the firm, and clients.

Main Duties:
 Action all cases in line with practice group/client service standards and protocols
ensuring the monitoring and completion of MI as required;
 To deal with technical aspects of the case, under the supervision of the sub-team
 To ensure that financial targets are met.
 Use of the case management system and / or use of standard documentation wherever
 Utilise negotiation and communication skills to proactively settle cases whilst further
developing legal technical knowledge;
 Analyse risk and utilise commercial knowledge to develop sound judgement in order to
justify decisions in the management of cases;
 Prioritise and organise work efficiently and effectively to ensure client service level
agreements and deadlines are met;
 Work flexibly in adjusting to changes in priority of workload as dictated by line
 Interpret financial information to monitor your own performance against agreed targets
ensuring there’s an ability to explain any differential;
 To ensure client care in all cases.
 Record all time accurately.
Partake in any other duties that are deemed necessary to support the business as
and when required.
 To follow all the Firm's policies and procedures.
 To ensure confidentiality is maintained at all times.

The above is not an exhaustive list of duties and you will be expected to perform different tasks
as necessitated by your changing role within the organisation and the overall business
objectives of the organisation.

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