Our client based in Central London are looking for a number of Housekeeping Associate's to join there busy team on a potential temp - perm basis.
The position will be 5 days per week Monday-Sunday - Shift pattern is 6am - 3pm, 1pm - 10pm & 2pm - 11pm - You must flexible with these hours.
* Ensure that not only your area of responsibility but all areas are cleaned to the highest standard.
*General upkeep of the office space, washrooms, vending points/canteen area & meeting rooms. Especially your area of responsibility assigned by the area manager.
* Interact with clients to ensure that their needs are met or that appropriate changes were made to resolve clients’ needs / problems.
* Respond to customers & clients in a positive manner, recording details of inquiries, complaints, or comments, as well as actions taken. Must be able to work under pressure and use your own initiative.
*Step in as and when for other roles such as (but not limited to): Front of house, maintenance, printing services, security, catering & post rooms.
This role is a customer facing role and all candidates must have excellent communication skills in both spoken & written.
The right candidate must:
*Ensure correct materials, equipment & methods are used at all times and that equipment is kept clean in good working order & check daily.
*Ensure you always look presentable with uniform clean & tidy and exceptional personal hygiene.
*Comply with times & attendance procedures.
•Good English communication skills in both spoken and written
•High standard of appearance
•IT literate with good understanding email and entry knowledge of Microsoft Office (Word/PowerPoint/Excel).
•Excellent Customer Service skills
•Excellent Team Work skills
•Previous experience in a similar, customer focused role.
•Customer Service qualification
All candidates must be able to provide us with 3 year work history & hold a current DBS certificate - please note if you do not have a DBS certificate we would be able to process you one at a fee - all discussed in registration
£8.70 per hour
Fuller Smith and Turner
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