Housekeeping Team Leader - Entertainment Industry in Leicester, Leicestershire, UK

Employer: Maloy & Flynn Recruitment Ltd

Location: Leicester, Leicestershire, UK


Salary: Salary negotiable

Main duties:

  • Supervise the day to day activities of the Housekeeping Department to include a quality driven cleansing regime of all offices, concourses, seating areas, washroom / toilets, executive suites, changing rooms, external areas and associated car parks. Deliver a pristine cleaning service.
  • Assist with planning, organising and supervising team members to ensure the highest degree of customer satisfaction.
  • Promote the maintenance of a safe environment.
  • Responsible for the efficient and effective operation of the Housekeeping department in the absence of the Housekeeping Manager, ensuring high level standards of cleanliness is maintained.

Key tasks:

  • Ensure the housekeeping operation is adequately staffed according to the business requirements.
  • Ensure a high degree of cleanliness is maintained in the stadium bowl, seating sections, concourses, executive suites, car parks, external perimeter and training ground facility.
  • In the absence of the housekeeping manager; oversee purchasing, ordering and quality monitoring procedures are complied with and stock levels and wastage are kept to a minimum.
  • Deliver instruction, information and training to housekeeping operatives ensuring safety in the workplace is effectively maintained.
  • Liaise with the housekeeping manager to ensure the department operates within budgetary tolerances.
  • Liaise with the HS manager to promote a health and safety environment; ensure specific procedures, safe systems of work and policies are strictly adhered to.
  • Liaise with the housekeeping manager to ensure substances comply with Coshh legislative requirements.
  • Remove from service any defective apparatus and report the issue to the housekeeping and operation managers.
  • Ensure a high standard of personal hygiene, cleanliness and presentation is maintained by housekeeping staff.
  • Comply with health, safety and welfare legislative requirements.
  • Undertake any other duties requested by the housekeeping manager.
  • Advise the housekeeping manager of any abnormalities which may rise within the department.

Person Specification


  • Polite and respectful with a clean and tidy appearance.
  • Operate to a high degree of safety.
  • Understand the value of customer care
  • Maintain a professional caring attitude at all times.
  • Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
  • Works within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives.
  • Ability to work autonomously on own initiative, pro-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.
  • Resilient with the ability to maintain professionalism and a calm demeanor at all times.
  • Friendly, well organized with the ability to multi-task and perform well under pressure.
  • Full clean driving license.
  • Ability to meet stringent deadlines.
  • A commitment to undertake club equality, diversity and health and safety training.
Required Skills:

Cleaning Housekeeping Hygiene Reliability Supervising

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