Insurance and Admin Officer in Shepton Mallet, Somerset, UK

Employer: Capita

Location: Shepton Mallet, Somerset, UK


Salary: £17,000 - £20,000 per annum

Becoming an Insurance and Administration Officer with Capita Local Government:

Reporting to the Senior Accountant, this role will provide Insurance and Administration support. The role will interact with a diverse range of stakeholders and we require candidates with good communication skills and attention to detail.

What you will do:

  • Keep all insurance policies up to date and correct in all aspects for all Councils in scope.
  • Proactively manage the renewal process of all insurance policies with sufficient lead time to ensure all input information and approval processes can be followed.
  • For both new policies and renewals, collect all necessary data and information as requested by the insurance broker from Council officers and other sources to adequately complete all necessary documents. This includes coordinating information requests between Council officers and insurance brokers, and verifying accuracy and consistency of the data provided, to the extent possible (e.g. compare with prior year).
  • Ensure all new policies and renewals are approved by the Council's relevant officers, and present information to them in a clear and concise format.
  • Keep accurate records for all insurance related transactions on an accessible location, both hard copy and electronically. All records should be fully auditable and transparent.
  • Manage any insurance claims (made or received) from the point where a claim is being requested or received by the Council until the moment of closure, including collecting the required data from Council officers, and liaise between Council staff and the insurance brokers to resolve.
  • Maintain an up to date log of all insurance policies and their expiry dates, and of all outstanding insurance claims with the latest status, and give visibility of these to relevant people.
  • Support the Councils with any insurance tenders, which includes collecting and verifying data, comparing policies and assisting Council officers on the action to take.

Your experience will include:

  • Financial background or some experience in Finance processes or insurance.
  • High attention to detail
  • Proactive and results driven.
  • Experience of developing productive, meaningful, trusted and positive senior stakeholder relationships.
  • Excellent written and verbal communication skills
  • Experience of working on own initiative with limited supervision or direction.
  • Good working knowledge of common office applications (Office, Word mainly).
  • Ability to analyse, interpret, understand and disseminate information in multiple forms and coming from multiple people.
  • Commitment to maintain professional and ethical standards.

About Capita Local Government

For over 25 years, Capita has been the UK's leading provider of services to local government. We help councils to improve efficiency, provide better services and become more commercially sustainable. This works through a variety of frameworks, service agreements, commercial partnerships, shared services and joint venture companies. We cover all local government operations - from customer management, HR and property development to back office processing, administration and IT. Join us and you'll be part of a team providing a full range of back office, middle office and customer facing services.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contactfor guidance and to request a full job description.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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