Insurance Team Leader in Hemel Hempstead Industrial Estate, Hertfordshire, UK

Employer: Fortyplus People

Location: Hemel Hempstead Industrial Estate, Hertfordshire, UK


Salary: £25,000 - £28,000 per annum, OTE

Our Client is an industry leading business who are always one step ahead of the competition with advanced technology solutions and products to make our customers lives easier.

You will be joining a new and rapidly growing part of this exciting business that seeks to nurture innovative individuals and reward excellent performance standards.

Day-to-day leading of the Insurance Telesales Team - you'll lead a competitive and driven team who are determined to produce fantastic results on a daily basis, both as a team, and individually.

The role involves dealing with a high level of warm outbound and inbound leads from existing Customers. You must be an articulate, persistent, decisive and dynamic individual with the need to succeed!

New recruits are taken through a rigorous sales training programme, bespoke to our Client and developed by their in-house Training & Development Director.

Job Specification

  • Team leadership for 6-8 staff
  • Implementing and monitoring telesales processes
  • Tracking and motivating staff performance to achieve individual and team performance
  • Ensure staff actively explore customer’s understanding of our cover options.
  • Maintain accurate customer records and ensure correct and accurate information is supplied to customers.

Skills & Experience Required

  • 1-2 years previous team leader experience
  • 3-4 years telesales experience
  • Excellent communication skills and strong people management
  • Capable of dealing with an end to end sales process
  • Passionate about sales closure
  • High energy able to self motivate and motivate others
  • Insurance experience would be advantageous, but not essential

Why Work at our Client?

  • Sunday Times Top 100 Employer
  • Free local gym membership
  • Free weekly wellness classes - massage, yoga and relaxation
  • Free access to on-site doctor
  • On site subsidised Café & garden
  • Company profit bonus scheme
  • Regular social events run by a dedicated in-house team

Basic Salary £25-28,000pa, OTE up to £33,000pa + benefits

Required Skills:

Customer Service Insurance Telesales

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