IT Desktop Services Specialist - Insurance in Borehamwood, Hertfordshire, UK

Employer: Oval Recruit

Location: Borehamwood, Hertfordshire, UK


Salary: Salary negotiable

IT Desktop Services Specialist - Insurance

Leading Insurance & Financial Services Firm, Based Borehamwood, Herts

£negotiable + excellent Package

This is an excellent opportunity for individuals with at least 3 years desktop support experience to join a leading Insurance firm. Working within the IT Team, you will be responsible for a range of Deskside support and the provision of a single point of contact to both internal business users. This will include:

  • the management and escalation of IT issues as well as working with infrastructure, hardware and networking issues.
  • Installation and configuration of PC’s Laptops and printers
  • Installation of software and upgrades
  • Responsibility for Incident Management, the monitoring and escalation of all service requests and dealing with 3rd party suppliers and engineers where applicable.
  • The production of detailed management reports and purchasing and supporting the mobile communication service.
  • Contributing to overall IT strategy and liaising with other members of the IT department on all operational requirements.

To be successful in this role, you should have experience of the following:

  • Proven IT desktop support experience gained from within a similar, professional services organisation.
  • Experience of working in a service management environment is essential as is 'can do’ attitude and strong work ethic.
  • An ITIL qualification would be a distinct advantage
  • Excellent communication skills are a must as is the desire to further your career in an interesting and expanding environment.

In return our client offers:

  • Opportunity to work in an expanding Global organisation
  • Excellent basic salary and great Benefits Package
  • Genuine opportunity to develop your career

For more information, please contact Edward Groves

Required Skills:

ITIL Laptops Networking Service Management Deskside

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