Mobiles Administrator in Saffron Walden, Essex, UK

Employer: Interaction Recruitment

Location: Saffron Walden, Essex, UK

Hours:

Salary: £18,000 - £21,000 per annum

Our Client are seeking an experienced Administrator within Mobile Support to join their team. Due to growth, this is a newly created position for someone to join their innovative and dynamic organisation.

This position has been created to support the delivery to clients.

Duties include:

· Liaise with Customer queries

· Process and resolve support queries for mobile device issues

· Processing orders in a timely manner

· Liaise with networks suppliers

· E-Billing processes

· Maintain excellent customer relationships

· Process any enquiries via telephone and email

· General Administration

Essential experience:

· Experience working within an admin or customer service position

· Ideally experience working within a Mobile Network organisation/division

· Experience working with various databases

· Strong working knowledge of excel

Please ensure you have read the ESSENTIAL EXPERIENCE before applying for this role otherwise your application with be disregarded.

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