Operations Manager Maternity cover in Wetherby, West Yorkshire, UK

Employer: Hand Picked Hotels

Location: Wetherby, West Yorkshire, UK


Salary: Salary negotiable

We are seeking an OPERATIONS MANAGER to join our team at Wood Hall Hotel. This is initially a one year role covering Maternity leave.

As Operations Manager you will be responsible for ensuring the smooth day to day running of all Hotel operations through the interpretation of The Hand Picked Vision.

You will effectively manage Heads of Department for Front Office, F&B, C&B and Housekeeping. You will champion and maintain consistency of Brand standards, be product and customer focussed with a clear emphasis on training and development. There will also need to be a focus on maximising revenue opportunities and managing an effective cost programme to ensure budgeted sales and profit targets are met.

You must be able to demonstrate excellent leadership and communication skills alongside attention to detail and good operations management experience.

As Operations Manager, you will support managers with the recruitment and planning of the labour resource in line with budget and business needs encompassing rotas, forecasting and timesheet control.

Competencies of an Operations Manager:

We are looking for someone with excellent people skills who is hardworking, committed, organised, is an effective time manager, and able to motivate others.

To meet the challenge of this role you will have:

  • Experience working in a similar or Operations Manager role
  • Strong commercial acumen
  • Up to date knowledge of statutory obligations
  • A proven track record in excellent service delivery and achieving goals and objectives

Hand Picked Hotels is a collection of 20 country house hotels throughout the United Kingdom and Channel Islands. With welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge!

Our core values are family, initiative, welcoming, individuality, and local engagement - you make it Hand Picked.

Candidates must be eligible to live and work in the UK.