Receptionist (Luxury Brand) in Central London, London, UK

Employer: Talent Staffing Ltd

Location: Central London, London, UK

Hours:

Salary: £27,000 - £27,400 per annum

Receptionist £27,440 per annum 8.45am - 5.00pm

Our client are a world leading luxury brand with a discerning clientele who pride themselves on first class levels of customer service. You will be based in luxurious offices in St James’s acting as first point of contact for all visitors and guests entering the London reception area. Assisting with visiting clients who require assistance from their after-sales team

  • Acting professionally at all times, liaising directly with customers and the relevant staff in the Reception area. Greeting and logging of visitors to the Company where required, whilst informing the relevant parties of their arrival and play a pivotal role in promoting exceptional customer service
  • Handling duties in an efficient, professional and courteous manner at all times; ensuring our customers and visitors are provided with an experience corresponding with the company’s image, including offering and the serving of refreshments
  • Maintaining data regarding all activity within the Reception area and communicating with the Service Department the resource required to fulfil the daily objectives
  • Handling and distributing of all incoming calls to HQ, London in line with the Communicating Excellence policy
  • Maintaining ownership of the Reception area cleanliness and stock of product catalogues, magazines and other printed material used for communication reference
  • Undertaking ad-hoc administrative projects as directed by the Operations Manager
  • Booking and liaising with courier companies when necessary
  • Alerting Management of anything out of the ordinary occurring in Reception at any time
  • Performing any other duties as requested by the Management team which are deemed reasonable and within capability
  • Our client offer exceptional range of benefits and a fantastic working environment. Proven previous front of house/customer liaison/PA experience is desirable all a high level of presentation skills
Required Skills:

Administrative Calls Customer Service Luxury Visitors

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