Regional Operations Manager - Planned and Reactive Maintenance in Birmingham, West Midlands, UK

Employer: Howells Solutions

Location: Birmingham, West Midlands, UK


Salary: £75,000 - £85,000 per annum

Regional Operations Manager - Planned and Reactive Maintenance
West Midlands
£75k - £85k + Benefits + Bonus

My client is a leading national contractor operating within the reactive / response maintenance and social housing (decent homes) markets. Due to continued expansion, they currently have an exciting opportunity for a Regional Operations Manager to join their highly successful team in the West Midlands.

The Regional Operations Manager will be responsible for overseeing teams delivering reactive maintenance and voids contracts for housing associations, ALMOs and local councils, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets.

We are looking for a qualified and competent Regional Operations Manager with solid experience working on social housing, planned and reactive maintenance contracts. You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.

Regional Operations Manager Responsibilities:

  • Recruit and lead a management team delivering planned and reactive maintenance contracts ensuring deliver teams and contractors achieve a high quality, value for money service.
  • Ensure delivery teams are compliant and works are delivered on time, within budget and meet agreed key performance indicator targets.
  • Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring
  • Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations
  • Talent retention & development through leadership & advocacy of staff engagement programmes

Regional Operations Manager Experience

  • Recognised construction industry qualification / membership and training
  • Health and Safety, IOSH, CSCS, Scaffold Management, SMSTS
  • Understanding of strategic and operational processes within social housing property services contracts
  • Experience of working at a strategic level, developing and implementing continuous improvement
  • Ability to set and measure targets
  • Strong IT skills
  • Knowledge of social housing, building maintenance and repairs
  • Strong management skills and the ability to motivate a team at all levels
  • Ability to be innovative and creative to resolve complex issues

Salary & Benefits

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.


If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on for more information.

Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Successful candidates will be contacted within 5 working days. If you do not hear back from us, please consider your application unsuccessful on this occasion.

Required Skills:

Regional Operations Manager Planned and Reactive Maintenance

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