Repairs Co-Ordinator & Customer Helpdesk Advisor - Excellent Role - Palmers Green N13
Company Headquarters: Palmers Green N13
*** outstanding role with high job prospects ***
** ARLA Lettings & Property Management course fully funded **
*** working with outstanding team and Director ***
Stone Lodge Group of Companies
London Headquarters: Palmers Green, London N13
This is an exciting opportunity to work with a long established organisation who are leaders within their fields and who offer excellent career progression.
The Stone Lodge Group has been established for 20 years and cover areas including: property developments, social housing, facilities management, lettings & property management, hotels, hostels and B&B operations.
To support our expansion we are looking to fill a number of office based roles and have an immediate requirement for an Inbound Call Operator/ Scheduler/ Planner
Reporting to the Repairs Manager, your duties will be:
The ideal candidate MUST have a previous experience working as a Customer Service Advisor/Work Scheduler in a fast paced office environment ideally with Contractor/Housing Developer. You will be well presented, confident and possess excellent interpersonal and communication skills, both verbally and written. You must demonstrate a proven track record in business administration/accounts, providing examples of your ability to multi task, organise and prioritise workload. You must be fully conversant with all Microsoft packages including Word, Excel and PowerPoint and Outlook and Sage.
Mon - Fri, 8am-5pm
• Attention to detail
• Clear communication skills
• Exceptional customer service
• You have to love talking to all kinds of people
• Proven background in customer service, either in a face-to-face, retail or customer service centre setting, the ideal applicants will know that just turning up to work is not enough - you have got to want to do a good job and offer the best service to the customer from the first call taken on shift to the last
• Polite and positive attitude, behaviour, drive and determination is what the client is looking for!
• Must be computer literate.
The Ideal Candidate must have:
In return for your skills and experience, you will receive;
This is an outstanding role, where the Managing Director and the Management Team play a key role in your development within the organisation.
The S.L.G is a company with a reputation for hiring and training people to achieve their potential. They believe passion and a willingness to learn and work hard is the recipe for successful career progression.
The ARLA Lettings and Property Management Course is offered as part of this role.
If you feel you have the right attributes for this role and you have the drive and ambition to excel within the S.L.G please send us your CV and a cover letter explaining your suitability for the role.
Thank you and we look forward to receiving your applications.
Candidates with experience of: Helpdesk Scheduler, Helpdesk Job Scheduler, Helpdesk Job Planner, Helpdesk Coordinator, Helpdesk Job Coordinator, Customer Service Advisor, Scheduler, Operations Scheduler, Install Scheduler, Engineers Scheduler, Operations Assistant, Install Coordinator, Installations Coordinator, Operations Coordinator, Installations Planner, Operations Planner, Planner, Repairs Co-Ordinator; Inbound Call Operator; Scheduler; Planner; Engineer Scheduler; Social Housing; Repairs Planner, Maintenance Scheduler; Helpdesk Administrator; Appointment Booker; Repairs Scheduler; Maintenance Planner; Controller; Repairs Controller
£19,000 - £23,000 per annum
E-Personnel Recruitment Ltd
£8.65 per hour
Calluna Recruitment Limited