Sales Office Administrator in Derby, Derbyshire, UK

Employer: H2O Recruitment Services Ltd

Location: Derby, Derbyshire, UK

Hours:

Salary: Salary negotiable

My client are looking for a qualified Sales Administrator to join their sales team to help them achieve their goals.

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for the sales representatives.

The ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and administration.

Responsibilities

• Process orders via email or phone

• Check data accuracy in orders and invoices

• Contact clients to obtain missing information or answer queries

• Liaise with the Sales team and customers

• Maintain and update sales and customer records

• Develop monthly sales reports

• Communicate important feedback from customers internally

• Ensure sales targets are met and report any deviations

* Filing

* Updating the CRM system

* General Administration

• Stay up-to-date with new products and features

* Improving internal administration systems

* Assisting the BDM with various projects

* Occasional Marketing duties

Requirements

• Proven work experience as a Sales administrator or Sales support agent

• Hands on experience with CRM software and MS Office (MS Excel in particular)

• Excellent organizational and multitasking skills

* High level of Excel experience

• A team player with high level of dedication

• Ability to work under strict deadlines

• Good attention to detail

* Relationship building skills

Required Skills:

Administrative Support Marketing Sales Team

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