UKI Customer Service Admin 1 year FTC in Nottingham, Nottinghamshire, UK

Employer: Distinct Recruitment

Location: Nottingham, Nottinghamshire, UK

Hours:

Salary: £18,000 - £20,000 per annum


OVERVIEW
Fantastic company, great culture and even better offices! Although this is a maternity cover contract, they would try to keep a great person permanently if at all possible!


THE ROLE & RESPONSIBILITIES

  • Receive incoming UK telephone calls from clients and sales personnel.
  • Inputting orders into Sage to despatch and invoice point.
  • Respond to general enquiries.
  • Ensure comprehensive record keeping, both electronic and hard copy.
  • Elevate potential non-standard/complex issues to the relevant person.
  • Develop relationships with strategic customers and accounts.
  • Basic understanding of Consumer Rights and Trading Standards.
  • Knowledge of promotional activities for client discussions.
  • Good knowledge of key accounts for UK.


REQUIREMENTS

  • IT skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised
  • 2-years of customer service experience
  • You will ideally have experience in sales office with a manufacturing or distribution process
Required Skills:

Account Manager Customer Service Sage Sales Administration Sales Admin

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