Job Title: Workshop Controller
Location: Felixstowe, Suffolk
Contract Type: Full Time / Permanent
Annual Salary: Up to £36,000 basic annual salary + a very strong benefits package
An exciting opportunity has arisen for a successful and motivated Workshop Controller to work within a successful UK wide HGV Maintenance specialist at their depot located in Felixstowe.
Workshop Controller Role
The successful candidate will be responsible for allocating work to all Technicians ensuring work standards and time scales are always achieved and to liaise with customer service colleagues when repairs are likely to take longer than previously agreed, ensuring the customer is kept up to date at all times.
Additional Workshop Controller responsibilities will include:
Ensure all work is completed timely and are accurate, managing the customer’s expectations at all times
To report and seek advice on any problems highlighted whilst work is being conducted so that these may be overcome and the customer kept informed where delays result
To assist in providing on the job instruction to Apprentices in order that they develop the practical skills required
To ensure all work is carried out with due regard to health, safety and welfare of both colleagues and customers
To keep up to date with all technological developments
To comply with all Company policies and procedures
Workshop Controller Experience and Qualifications
We are currently looking for an established workshop controller or alternatively an experienced workshop supervisor looking to take the step up to a less hands-on role
The successful applicant must be an apprentice trained and fully qualified HGV Technician
We are looking for Workshop Controllers who are:
Enthusiastic, friendly and helpful
Committed to delivering an unparalleled level of customer service
Respectful and courteous to customers and colleagues.
Resilient with a drive to succeed
Honest with high levels of integrity
Excellent communicators, organised and have great inter-personal skills
The successful Workshop Controller will earn a basic salary of up to £36,000 per year with a very strong benefits package available also.
If you would like to know more about the role of Workshop Controller and apply for this position please do via this advert or alternatively contact Gary at Kemp Recruitment on (0330) 440 23 23. (BT Local Call Charge Rate)